Paralegal with Customer Service Expertise - Remote

Overview

Join Codekeeper and play a crucial role in driving customer success for our clients.

In Short

• Crucial role in customer success and satisfaction.
• Legal expertise combined with customer service skills.
• Responsibilities include legal drafting, customer service, and tech support.
• Work in a dynamic SaaS environment.
• Act as a bridge between the company and its customers.
• Support customers in setting up connections with their platforms.
• Guide leads about the services offered.
• Draft reports based on customer information.
• Join a remote-first company with a focus on healthy organization.
• Opportunity for growth in a startup mindset.

Requirements

• Prior experience in customer success or similar role preferred.
• Proficiency in drafting legal documents.
• Familiarity with LegalTech concepts.
• Excellent written English communication skills.
• Analytical thinking and proactive attitude.
• Highly organized with strong attention to detail.
• Comfortable multitasking in a fast-paced environment.
• Experience working with diverse companies.
• Proficiency in modern web tools like Google Docs.

Benefits

• Passionate and fun-loving colleagues.
• Startup mindset with ample opportunities for growth.
• Regular team activities and gatherings.
• Comprehensive onboarding process.
• A supportive team that values open communication.
• A chance to excel in your career and make a difference.