Paralegal with Customer Service Focus - Remote

Overview

Join Codekeeper as a Paralegal focused on customer service, playing a vital role in managing customer success in a LegalTech environment.

In Short

• Manage customer success and satisfaction.
• Draft and review legal documents.
• Provide customer service and technical setup support.
• Assist in sales support and customer inquiries.
• Draft reports based on customer information.
• Work in a remote-first company environment.
• Collaborate with a supportive team.
• Engage in a startup culture with growth opportunities.
• Participate in regular team activities.
• Embrace a proactive and organized work approach.

Requirements

• Prior experience in customer success or similar roles preferred.
• Proficiency in drafting legal documents.
• Familiarity with LegalTech concepts.
• Excellent written English communication skills.
• Proficiency in modern web tools like Google Docs.
• Strong attention to detail and organizational skills.
• Analytical thinking and a proactive attitude.
• Ability to multitask in a fast-paced environment.
• Exposure to diverse companies and industries.

Benefits

• Passionate and fun-loving colleagues.
• Startup mindset with ample opportunities for growth.
• Regular team activities and gatherings.
• Comprehensive onboarding process with a dedicated ramp-up period.
• A supportive team that values open communication and direct feedback.
• A chance to excel in your career and make a difference.