Senior Director, Revenue Operations - Remote

Overview

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.

Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.

Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.

In Short

• Develop and implement strategies to enhance revenue growth, sales effectiveness, and customer success.
• Optimize sales processes, CRM usage, and pipeline management to drive efficiency and predictability.
• Own commercial booking forecast and communication to Executive Leadership.
• Develop and refine commission structures that align with company objectives.
• Establish KPIs, analyze sales performance metrics, and provide actionable insights.
• Partner with marketing, finance, and product teams to align commercial goals.
• Build and mentor a high-performing commercial operations team.
• Foster a culture of excellence and continuous improvement.
• Drive strategic initiatives and enhance go-to-market execution.
• Ensure accurate, efficient commissions processing and field communications.

Requirements

• Bachelor's degree in Business, Finance, Economics, or a related field (MBA preferred).
• 10+ years of experience in commercial operations, sales operations, or revenue management.
• 5+ years of managerial experience.
• Strong background in sales processes, CRM systems (e.g., Salesforce), and business intelligence tools.
• Excellent analytical, problem-solving, and communication skills.
• Experience working in fast-paced, high-growth environments.

Benefits

• Competitive health insurance benefits.
• PTO and volunteer time off.
• Employer-paid short- and long-term disability.
• Parental and adoption leave.
• 401(k) plan.
• Tuition reimbursement.