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IT Key Account Specialist - Remote

Posted 24 weeks ago
Sales / Business
Full Time
Worldwide

Overview

SupportYourApp is seeking an experienced IT Key Account Specialist to drive the company growth and contribute to the overall success of the organisation.

In Short

  • Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
  • Research industry trends, potential markets for business opportunities;
  • Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels;
  • Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions;
  • Track and report on personal KPIs in a consistent, accurate, and timely manner;
  • Collaborate with the team on strategic and long-term tasks and objectives;
  • Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
  • Gather and analyze feedback to identify opportunities for service improvement or product offerings.

Requirements

  • 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
  • Experience in closing deals;
  • Self-motivated and results-driven mindset;
  • Fluent in English (C1-C2, both in writing and speaking);
  • Profound understanding of market research and data analysis techniques;
  • Familiarity with CRM systems (HubSpot) and AI-driven solutions;
  • Excellent communication, presentation and negotiation skills;
  • Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner;
  • Stress resistance and confidence;
  • Emotional intelligence;
  • Persistence and positive attitude;
  • Ability to work in a team and independently;
  • Fast learning skills, adaptability to new environments;
  • Out of the box thinking.

Benefits

  • Business hours;
  • Opportunity to work fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Results-oriented bonus system;
  • Good bonuses for referring friends;
  • Paid intensive training and probation;
  • Work-life balance;
  • Responsive management interested in your growth;
  • Greenhouse conditions for self-development.
SupportYourApp logo

SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

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