Account Specialist - Remote

Overview

The Account Specialist will report to an Account Director or Account Strategist and serve as the project manager on client accounts, ensuring successful planning, execution, and delivery of client projects.

In Short

• Serve as project manager on client accounts.
• Confirm project scopes and set timelines.
• Manage budgets to ensure deliverables are met on time.
• Coordinate with cross-functional teams for seamless project flow.
• Maintain clear communication with clients.
• Identify and mitigate potential risks.
• Contribute to client satisfaction and agency growth.
• Measured on client satisfaction and effective billing rates.
• Engaged professional focused on customer experience.
• Work in a fully remote environment.

Requirements

• Strong client communication skills.
• Experience in project management.
• Ability to manage budgets and timelines.
• Proven track record of client satisfaction.
• Engagement in cross-functional collaboration.
• Proactive in identifying risks.
• Focus on delivering impactful client results.
• Experience in a digital agency environment is a plus.
• Ability to work independently in a remote setting.
• U.S. based candidates only.

Benefits

• Fully remote work environment.
• Work/life balance emphasis.
• Opportunity to be part of a recognized agency.
• Potential for future hiring opportunities.
• Engagement in a culture of excellence.
• Access to a talent pool for future roles.
• Collaboration with top professionals in the industry.
• Recognition for client success and satisfaction.
• Involvement in diverse projects across various sectors.
• Continuous learning and professional development.