CRM Strategist - Remote

Overview

The CRM Strategist at SmartBug Media will lead large-scale HubSpot implementation projects, delivering strategic CRM solutions that enhance the customer lifecycle.

In Short

• Lead HubSpot implementation projects.
• Enhance customer lifecycle strategies.
• Ensure high client satisfaction and retention.
• Translate strategies into HubSpot solutions.
• Provide training and support on HubSpot.
• Guide and mentor CRM Specialists.
• Monitor project budgets and scope.
• Stay updated on industry trends.
• Collaborate with sales for tailored strategies.
• Obtain HubSpot Trainer Certification.

Requirements

• Bachelor’s degree in a related field.
• 5+ years of HubSpot experience.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities.
• High level of organization and attention to detail.
• Passion for client success.
• Experience working remotely preferred.
• HubSpot essential certifications.
• HubSpot Trainer Certification preferred.

Benefits

• Annual Salary between $66,300 - $95,000 DOE.
• Health insurance with company contribution.
• Paid maternity and paternity leave.
• Paid vacation and time off.
• Winter Closure from December 25th to January 1st.
• 4-week paid sabbatical every 5 years.
• Monthly remote work allowance.
• 401(k) with employer matching.
• Training budget and professional development.
• MacBook Air issued at hire.