Account Strategist - Remote

Overview

The Account Strategist will act as the strategic account lead at SmartBug Media, working closely with clients to define goals and develop strategies that achieve them while ensuring an incredible customer experience.

In Short

• Build and maintain strong relationships with clients.
• Lead the discovery and onboarding process for new clients.
• Create top-level strategies for clients and ensure timely delivery.
• Act as the main point of contact for clients.
• Ensure high client satisfaction and retention.
• Develop full customer lifecycle strategies that demonstrate ROI.
• Manage and develop account specialists.
• Monitor campaign budgets and scope.
• Collaborate with sales teams for tailored strategies.
• Stay informed about industry trends and client needs.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Minimum of 6 years of experience in digital strategy.
• Proven experience with HubSpot and the HubSpot ecosystem.
• Strong interpersonal and communication skills.
• High level of organization and attention to detail.
• Experience in managing client accounts and teams.
• Ability to deliver constructive feedback effectively.
• Passion for client success and outstanding results.
• HubSpot certifications are preferred.
• Experience working remotely is preferred.

Benefits

• Annual Salary between $70,000- $90,000 DOE.
• Health insurance with company contribution.
• Paid maternity and paternity leave.
• Paid vacation and time off.
• 4-week paid sabbatical every 5 years.
• Monthly remote work allowance.
• 401(k) with employer matching.
• Flexible spending plan.
• Company-funded short-term disability and life insurance.
• Training budget.
• MacBook Air issued at hire.