Analytics Manager, Customer - Remote

Overview

The Analytics Manager will work closely with various stakeholders to develop data-driven solutions that support strategic decision-making and enhance business performance.

In Short

• Work with key stakeholders across business functions.
• Analyze complex data sets and deliver actionable insights.
• Monitor key portfolio KPIs.
• Drive evaluation of competing priorities.
• Support business function leaders in planning and strategy development.
• Measure and evaluate performance of service channels.
• Develop A/B test designs.
• Perform ad-hoc analysis.
• Liaison with Engineering and Product for data solutions.
• Manage BI reports for business analytics needs.

Requirements

• 6+ years of analytical experience with a bachelor's degree or 4+ years with a master's degree.
• Proficient in SQL and BI platforms like Tableau or Sigma.
• Hands-on experience with Python or R.
• Strong communication and presentation skills.
• Experience in financial services is a plus.

Benefits

• Competitive pay and stock options.
• Unlimited PTO.
• Health Insurance options.
• 401K Plan with Matching.
• Cell Phone Stipend.