Senior Customer Analytics Manager - Remote

Overview

Are you passionate about using data to drive impactful business decisions? We’re looking for a Senior Customer Analytics Manager (Cross-Functional Strategic Analytics) to be part of our Analytics team.

In Short

• Lead high-impact analytical initiatives to support strategic priorities.
• Collaborate across departments to drive data-informed decisions.
• Evaluate strategic opportunities for customer acquisition and retention.
• Conduct pricing and monetization analyses.
• Support experimentation initiatives and A/B testing.
• Apply advanced analytics techniques to inform long-term planning.
• Develop and present insights and strategic recommendations.
• Mentor junior analysts within the Customer Analytics team.
• Drive a culture of data curiosity and enhance reporting practices.
• Foster collaboration and support professional growth within the team.

Requirements

• Expert-level SQL skills and experience with Python.
• Proficiency with BI tools like Tableau.
• Expertise in foundational and advanced analytics techniques.
• Strong business acumen and strategic mindset.
• Excellent communication and stakeholder management skills.
• Ability to thrive under tight deadlines.
• Understanding of SaaS business models.
• Experience mentoring junior analysts.

Benefits

• Competitive salary and equity rewards.
• Health and wellness stipends.
• Retirement savings matching.
• Career coaching and development opportunities.
• Support for health days and parental leave top-ups.
• Collaborative and inclusive work environment.