Senior Customer Analytics Manager - Remote

Overview

Are you passionate about using data to drive impactful business decisions? We’re looking for a Senior Customer Analytics Manager (Cross-Functional Strategic Analytics) to be part of our Analytics team.

In Short

• Lead high-impact analytical initiatives supporting strategic priorities.
• Collaborate across departments to drive data-informed decisions.
• Conduct pricing and monetization analyses.
• Proactively conduct deep-dive and exploratory analyses.
• Support experimentation initiatives and A/B testing.
• Develop insights and strategic recommendations.
• Mentor junior analysts and contribute to team development.
• Promote best practices and enhance reporting capabilities.
• Foster a data-driven culture within the organization.
• Drive business improvement opportunities through analytics.

Requirements

• Expert-level SQL skills; Python experience is a strong asset.
• Proficiency with BI tools like Tableau.
• Experience in advanced analytics techniques.
• Strong business acumen and strategic mindset.
• Excellent communication and stakeholder management skills.
• Ability to thrive under tight deadlines.
• Understanding of SaaS business models and KPIs.
• Experience mentoring junior analysts.
• Intellectual curiosity and adaptability.
• Proactive and resourceful approach to problem-solving.

Benefits

• Competitive salary with equity rewards.
• Health and wellness stipends.
• Retirement savings matching.
• Career development opportunities.
• Support for work-life balance and mental health.
• Inclusive and collaborative work environment.
• Recognition as a Great Place to Work.
• Opportunities for professional growth.
• Access to dedicated talent development programs.
• Flexible working arrangements.