Growth Analytics Manager, Customer - Remote

Overview

As a Growth Analytics Manager for Sunbit's Credit Card Portfolio, you will work closely with key business stakeholders such as strategy leadership, marketing, operations, product, and R&D teams. Your role will focus on developing data-driven solutions to support business success.

In Short

• Drive evaluation of competing priorities across business functions and appropriately disposition solutions that are right-sized and scalable
• Drive business growth by identifying new opportunities and hypothesis development using data
• Support business function leaders in planning, strategy development and operational management through data
• Measure and evaluate customer funnel performance and identify improvement levers
• Develop A/B test designs to implement a robust test and learn strategy
• Perform ad-hoc analysis ranging from open exploratory data analysis to specific root cause analysis
• Analyze Credit Card engagement and credit performance
• Liaison with data engineering and product to build sustainable and scalable data solutions to address business’ current and future needs
• Own and manage BI reports becoming a focal point for business’ data and analytics needs
• Be a catalyst to help the card business functions operate strategically using data

Requirements

• 6+ years of relevant analytical experience with a Bachelor’s degree or 4+ year of relevant analytical experience with a Master’s degree in quantitative fields like (Analytics, Mathematics, Statistics, Economics, Engineering etc.)
• Proficient in SQL and is excited about acquiring new technical skills
• Good verbal, written communication, and presentation skills
• Knowledge in Sigma (or other BI platform), Python, R or SAS is a plus
• 2+ years of experience in Credit Card, Loans or other financial services
• Passionate about solving real-world problems with data
• Strong growth mindset and proactive ownership of projects
• Lives the 80/20 principle to maximize efficiency and results

Benefits

• Join one of LA’s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list
• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching
• Cell Phone Stipend
• Team based strategic planning + Team owned deliverables