Account Manager - Enterprise - Remote

Overview

As an Account Manager for Statsig, you will be at the forefront of enterprise customer relationships, driving value and uncovering growth opportunities while managing a portfolio of high-impact accounts.

In Short

• Build trust and drive value in enterprise customer relationships.
• Lead onboarding, health monitoring, and strategic alignment with customers.
• Negotiate contracts and drive revenue growth through account expansion.
• Regularly assess customer health and success metrics.
• Collaborate with cross-functional teams to enhance customer experiences.
• Engage with customers to ensure satisfaction and identify upselling opportunities.
• Track and analyze account performance and revenue forecasts.
• Provide strategic recommendations during business reviews.
• Act as the primary point of contact for customer-related matters.
• Familiarity with software development processes is preferred.

Requirements

• 4+ years of experience in account management or customer success.
• Proven track record in managing complex customer relationships.
• Strong understanding of customer relationship management principles.
• Excellent communication and negotiation skills.
• Self-motivated and results-oriented individual.
• Analytical mindset with the ability to interpret data.
• Experience engaging with executives and navigating organizations.
• Familiarity with consumption-based pricing is a plus.

Benefits

• 100% covered health, dental, and vision insurance for employees.
• 401k plan.
• 4 weeks of PTO and 12 paid holidays.
• Unlimited sick time and flexible work hours.