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Solutions Engineer - Remote

Posted Yesterday

Overview

Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations.

In Short

  • Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
  • Lead technical sales engagements and collaborate closely with sales teams
  • Conduct discovery sessions to uncover business processes and challenges
  • Partner with Sales, Product, Customer Success, and Professional Services teams
  • Grow and maintain knowledge for all Smartsheet products, services, and competitors
  • Participate in cross-functional and department-wide projects
  • Provide feedback to Product teams to ensure alignment with customer needs
  • Periodically travel to customer sites as a technical subject matter expert

Requirements

  • At least 1 year of experience as a PreSales Solutions Engineer or related field
  • Critical thinking skills and experience analyzing complex problems
  • Strong technical skills and comfort in high-pressure situations
  • Excellent communication and presentation skills
  • Relentless curiosity and commitment to excellence
  • Previous experience in software implementation, customer support, or consulting

Benefits

  • Fully paid Health & Life insurance for employees and family
  • Monthly stipend to support work and productivity
  • 12 days paid Vacation + Flexible Time Away Program
  • 20 weeks fully paid Maternity Leave
  • 12 weeks fully paid Paternity/Adoption Leave
  • Personal paid Volunteer Day
  • Opportunities for professional growth and development
  • Teleworking options from any registered location in Costa Rica

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