Customer Solutions Specialist - Remote

Overview

As a Customer Solutions Specialist at Silverfort, you will be a product expert, applying your knowledge of identity and security to drive successful deployments with Enterprise and Strategic customers.

In Short

• Understand customer identity and security environment, goals, and use cases.
• Guide customer teams deploying Silverfort, supplying technical guidance.
• Partner with Customer Success Managers to drive adoption of customer use cases.
• Review customer architectures to ensure continued value.
• Deliver customer enablement through training and engagement sessions.
• Advocate for customers by navigating complex issues with teams.

Requirements

• 4+ years of experience in Post Sales / Customer Success / Solution Architecture.
• Strong understanding of Microsoft identity and access technologies.
• Experience with federated identity and multi-factor authentication solutions.
• Proven knowledge in networking and Information Security.
• Hands-on experience with Windows and Linux.
• Experience deploying virtual machines in VMware, AWS or Azure.
• Strong interpersonal skills for building relationships.
• Exceptional multitasking and organization skills.
• Willingness to travel up to 25% of the time.

Benefits

• Innovative work environment in a recognized cyber-security startup.
• Opportunity to work with cutting-edge identity protection technology.
• Collaborative team culture with cross-functional engagement.