Small Employer Representative I-1 - Remote

Overview

The Small Employer Representative I-1 provides expert assistance to brokers, potential members, and existing members in the sale of Individual Plans and Products while ensuring compliance and accuracy throughout the sales process.

In Short

• Trains and assists brokers with sales of Individual Plan and Small Employer products.
• Educates potential and existing members on appropriate insurance plans.
• Attends sales events and interacts with brokers and customers.
• Handles a specific book of business and assists others as needed.
• Stays updated on legislation and health care reform.
• Inputs data into the sales automation system.
• Maintains a monthly average phone audit score of 93.5%.
• Passes all testing administered by the department trainer.
• Two years of customer service and sales experience required.
• Understanding of health insurance preferred.

Requirements

• Two years of customer service experience.
• Two years of sales experience.
• Basic knowledge of word processing and spreadsheet programs.
• Excellent presentation and communication skills.
• Detail-oriented with strong interpersonal skills.
• Ability to work well in a team environment.
• Strong customer service orientation.

Benefits

• Generous benefits package promoting wellness.
• Tuition coverage through the PEAK program.
• Opportunities for career advancement.
• Supportive work environment.
• Access to various learning options for career growth.