Digital Services Manager - Remote

Overview

The Digital Services Manager at Intermountain Health is responsible for leading projects and digital channel activities to drive digital transformation and innovation, ensuring alignment with strategic goals.

In Short

• Manage ongoing success and program maturity.
• Function as project lead within key program initiatives.
• Oversee the lifecycle of digital products.
• Build relationships with stakeholders to inform program focus.
• Facilitate change management for technology adoption.
• Prepare and deliver presentations and communications.
• Lead cross-functional teams to map workflows.
• Track and report on program performance metrics.
• Engage in program evaluations to improve efficiency.
• Continuously learn and grow professionally.

Requirements

• Experience in supporting software products and project management.
• Knowledge of digital solutions and process improvement.
• Preferred Bachelor's degree in a relevant field.
• Three years of related experience.
• Industry recognized certifications (e.g., PMP, Scrum Master).
• Experience with design thinking and journey mapping.
• Strong communication and interpersonal skills.
• Ability to work in a high-pressure environment.
• Experience with user adoption and training.
• Solid knowledge of IT concepts and trends.

Benefits

• Generous benefits package for employee wellness.
• Tuition coverage for education goals through PEAK program.
• Flexible work options where approved.
• Supportive work environment fostering career growth.
• Equal opportunity employer.