Project Manager, Digital Services - Remote

Overview

The Project Manager role at Granicus is essential for the successful rollout of digital services projects for government agencies, focusing on enhancing customer engagement and strategic experience management.

In Short

• Manage medium-sized customer projects during the implementation lifecycle.
• Serve as the primary point of contact for high-touch clients.
• Prioritize initiatives based on business needs and requirements.
• Track progress against milestones and budgetary guidelines.
• Create and maintain project plans and status reports.
• Identify potential implementation risks and mitigation strategies.
• Evaluate and assess customer business processes for improvement.
• Enable customers to utilize the AMANDA Product effectively.
• Participate in sprint planning and provide team feedback.
• Collaborate with internal partners to support project delivery.

Requirements

• Bilingual in English and French.
• 3 to 5 years of project management experience.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and meet deadlines.
• Strong analytical skills for data and trend analysis.
• Knowledge of project management tools and methodologies.
• Ability to work independently and collaboratively.
• Strong organizational and planning skills.
• Proven ability to gather information and identify improvement opportunities.
• Solid understanding of CRM systems.

Benefits

• Opportunity to work in a mission-driven company.
• Engage with a diverse range of clients in the Govtech industry.
• Support government agencies in enhancing their services.
• Collaborate with a team of dedicated professionals.
• Access to training and professional development opportunities.