Digital Project Manager - Remote

Overview

The Digital Project Manager role focuses on ensuring customer success in the post-sales lifecycle through effective project management, customer advocacy, and technical support, while maintaining a strong emphasis on integrity and trust.

In Short

• Plan and implement projects at various customer sites in the US and abroad.
• Serve as the primary contact for customers during project duration.
• Develop in-depth knowledge of technical disciplines.
• Utilize prior experience to execute project policies and strategies.
• Provide informal guidance to new team members.
• Demonstrate strong communication and problem-solving skills.
• Manage project execution with focus on customer satisfaction.
• Analyze and resolve project-related issues.
• Collaborate with various teams to integrate project activities.
• Contribute to the overall departmental operations and success.

Requirements

• Bachelor's degree or equivalent experience in Services & Digital Project Management.
• Strong oral and written communication skills.
• Established project management skills.
• Ability to document, plan, market, and execute programs.
• Experience in customer success and support roles.
• Ability to analyze and resolve problems effectively.
• Minimum of 6 years of experience for U.S. roles.
• Demonstrated ability to lead and develop talent.
• Technical skills related to project management.
• Willingness to work in a collaborative environment.

Benefits

• Competitive salary and benefits package.
• Medical, dental, and vision insurance.
• 401(k) plan with contributions.
• Paid time off and tuition reimbursement.
• Professional development opportunities.
• Performance-based incentive compensation.
• Supportive work environment and culture.
• Opportunities for career advancement.
• Engagement in innovative healthcare solutions.
• Commitment to diversity and inclusion.