mySociety and SocietyWorks is a dedicated charity focused on enhancing democratic participation through innovative digital tools. The organization aims to promote transparency in government and society while empowering individuals to collaboratively tackle societal challenges. Operating as a small, agile, and entirely remote team, mySociety offers a range of online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou, and WriteToThem, with a strong emphasis on user support and compliance with relevant legislation. The team values proactive engagement and continuous improvement to ensure effective service delivery.