AVP Client Services - Remote

Overview

The AVP Client Services role at Sedgwick involves managing client relationships and ensuring contract compliance while leading a team in a remote environment.

In Short

• Responsible for administrative and managerial aspects of Client Services.
• Ensures contract compliance within the assigned area.
• Handles financials including accounts receivable and invoicing.
• Builds and maintains client relationships.
• Oversees the renewal process and negotiates contracts.
• Plans for staffing needs and supports business development.
• Administers company personnel policies and conducts performance reviews.
• Provides leadership and motivation to team members.
• Offers flexibility and autonomy in work location and career path.
• Recognized as a great place to work with extensive benefits.

Requirements

• Bachelor's degree in Risk Management, Business Administration, or Finance preferred.
• Ten years of related experience required.
• Three years of experience as an Account Executive on national accounts.
• Five years of claims/supervisory experience.
• Advanced degree or professional designations preferred.
• Strong leadership and client focus skills.
• Ability to build relationships and drive results.
• Excellent judgment and problem-solving skills.
• Ability to handle multiple priorities and meet deadlines.
• Willingness to work in a collaborative environment.

Benefits

• Flexible work schedule.
• Referral incentive program.
• Career development and promotional growth opportunities.
• Comprehensive benefits package including medical, dental, and vision.
• 401K on day one.
• Employee assistance and additional voluntary benefits.
• Bonus eligible role.
• Opportunity to work remotely.
• Supportive work environment with reasonable accommodations.
• Commitment to diversity and inclusion.