VP - Client Services - Remote

Overview

The VP - Client Services role at HealthHelp involves building and managing senior-level client relationships to drive revenue and satisfaction, while coordinating business solutions and overseeing account management processes.

In Short

• Build and maintain relationships with CxO/VP level clients.
• Protect and grow revenue through new offerings and customer satisfaction.
• Drive profitability by identifying growth opportunities.
• Coordinate business solutions with internal teams.
• Manage implementation of new client accounts and add-ons.
• Develop account management plans for market share growth.
• Negotiate and close contracts.
• Report operational and financial status to Senior Management.
• Ensure timely delivery of reports to clients.
• Travel up to 50% for client visits.

Requirements

• Minimum of five years in executive account management and contract negotiation.
• Bachelor’s Degree in Business or Health Administration preferred.
• Strong leadership skills for cross-functional team cooperation.
• Excellent interpersonal and customer service skills.
• P&L management experience preferred.
• Strong analytical and critical thinking skills.
• Detail-oriented and organized.
• Proven project management skills.
• Experience in cross-functional and matrixed management teams.
• Excellent organization and time-management skills.

Benefits

• Medical, dental, and vision insurance.
• Paid time off (PTO), holidays, and sick leave.
• 401(k) with company match or other retirement plans.
• Life and AD&D Insurance.
• Employee Assistance Program.