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Director of Sourcing/Procurement Services & Account Management - Remote

Posted Yesterday
Sales / Business
Full Time
USA
$200000 - $210000/year

Overview

The Director of Sourcing/Procurement Services & Account Management will lead procurement transformation and advisory services, ensuring client satisfaction and driving financial performance.

In Short

  • Lead account management and client relationships.
  • Oversee financial performance for assigned accounts.
  • Manage procurement, sourcing, and delivery operations.
  • Develop strategic account plans for growth and retention.
  • Monitor client satisfaction and resolve issues proactively.
  • Lead and mentor geographically distributed teams.
  • Drive collaboration across various teams.
  • Engage with senior stakeholders, including C-level executives.
  • Implement customized procurement solutions for clients.
  • Foster a culture of accountability and continuous improvement.

Requirements

  • Bachelors/Masters Degree in Business or related field.
  • 8+ years of experience in procurement processes.
  • Extensive experience in sourcing and supply chain.
  • Strong account management capability with P&L ownership.
  • Excellent analytical and strategic planning skills.
  • Ability to manage global cross-functional teams.
  • Skilled in delivery operations and business development.
  • Flexible and client-focused mindset.

Benefits

  • Medical, dental, and vision insurance.
  • Paid time off (PTO) and holidays.
  • 401(k) with company match.
  • Life and AD&D Insurance.
  • Employee Assistance Program.
WNS Global Services logo

WNS Global Services

WNS (Holdings) Limited (NYSE: WNS) is a leading global Business Process Management (BPM) provider, delivering business value to over 400 clients worldwide. The company excels in various industry verticals, including Banking and Financial Services, Healthcare, Insurance, and Retail, among others. Established in 2009, WNS Costa Rica serves as a scalable delivery center, leveraging the region's political and economic stability, high literacy rates, and a young, multilingual workforce. WNS is committed to enabling clients to outperform through a focus on service and innovation, guided by its core values of Client First, Integrity, Respect, Collaboration, Learning, and Excellence. The organization emphasizes employee development and experience, offering structured career paths and mentoring.

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