Business Systems Analyst, People & Legal Systems - Remote

Overview

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry. We are seeking a dynamic Business Systems Analyst to join our team. This unique role will have a critical impact supporting both the People and Legal teams at SeatGeek. Your passion for understanding the needs of these teams and translating them into smart automation and clean configuration will enable your partners to be world class operators who can focus on high priority strategic outcomes.

In Short

• Oversee the entire lifecycle of your systems, from initial requirements gathering and implementation to configuration and maintenance
• Proactively identify and recommend system improvements and optimizations to enhance efficiency and productivity
• Define success criteria and measure the impact of new functionality and changes
• Design and build integrations and automations using APIs, IPaaS, or other methods as needed
• Evaluate and implement new technology solutions, ensuring seamless integration with existing systems
• Optimize the use of current legal and people systems by implementing smart configurations to identify and resolve any issues
• Automate! Innovate! Kill manual work!
• Lead and manage projects from inception to completion, ensuring timely delivery and alignment with business goals
• Collaborate with cross-functional teams, including HR, Legal, Finance, IT, and external vendors, to drive project success
• Facilitate stakeholder meetings, gather input, and provide regular project updates

Requirements

• 2+ years of experience in a business systems role working with People and/or Legal teams
• Hands on experience configuring Workday. Experience with legal contract review and consent management systems is a plus. Experience with Workato or another IPaaS system is a plus
• Experience building and operating in a best-in-class, integrated SaaS environment (i.e. Workato, Greenhouse, Atlassian, Summize, Ketch, Zip)
• Proven experience in project management, with the ability to lead and manage multiple projects simultaneously
• Excellent analytical, problem-solving, and critical thinking skills. You’re excited by diving into new challenges
• Outstanding communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders
• Proficiency in data analysis tools and techniques, with a strong attention to detail
• Ability to work with confidential information and maintain confidentiality
• Experience working in a SOX/ITGC compliant environment

Benefits

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching program
• Student loan support resources
• Health, vision, dental, and life insurance
• Up to $25k towards family building and reproductive health services
• Gender-affirming care support program
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music