Customer Success Engineer - Remote

Overview

As a Customer Success Engineer at SafetyCulture, you will partner with both the engineering and customer success team to establish a new framework for training-related integrations for the SafetyCulture platform for both new and existing enterprise customers.

In Short

• Join a global, product-led SaaS company.
• Work in a mobile-first operations platform.
• Collaborate with engineering and customer success teams.
• Establish a framework for training-related integrations.
• Build strong relationships with customers.
• Utilize technical skills to help customers succeed.
• Develop skills in a front-facing engineering role.
• Grow your career with a fast-growing global SaaS company.
• Be part of a team that values improvement.
• Work in a customer-centric environment.

Requirements

• Strong interest in technology.
• Experience in customer success or technical support.
• Ability to build relationships with customers.
• Collaborative mindset.
• Passion for helping customers achieve their goals.
• Technical skills relevant to the SafetyCulture platform.
• Experience in SaaS environments is a plus.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Willingness to learn and grow.

Benefits

• Opportunity to work with a leading tech company.
• Career growth opportunities.
• Collaborative work environment.
• Access to training and development resources.
• Work with a diverse team.
• Be part of a mission-driven organization.
• Flexible work arrangements.
• Competitive salary and benefits.
• Engaging company culture.
• Work on impactful projects.