Account Manager I - Remote

Overview

The Account Manager I position is a pivotal part of our digital campaign success, providing coordination and support for client campaigns to maximize value and results.

In Short

• Responsible for account management activities during and after the sale.
• Respond to customer requests and inquiries.
• Resolve production issues for customer products.
• Analyze reports to identify revenue and cost opportunities.
• Consult with customers on business issues and goals.
• Maintain knowledge of industry trends and competitor strengths.
• Collect and submit client-provided campaign assets.
• Own report creation across products and campaigns.
• Set up dashboards for assigned accounts.
• Participate in account strategy and brainstorming sessions.

Requirements

• Bachelor's Degree preferred.
• 3 years of relevant experience (Paid Search/Paid Media preferred).
• Ability to excel in a fast-paced environment.
• Detail-oriented with excellent communication and organizational skills.
• Able to apply problem-solving skills effectively.
• Deliver outcomes in a timely and accurate manner.
• Strong functional computer knowledge.
• Understand general business concepts.
• Strong team player.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Disability insurance.
• 401(k) with match.
• Life insurance and supplemental insurance coverages.
• Tuition assistance.
• Maternity leave and adoption assistance.
• Employer/partner discounts.