eBilling Coordinator - Remote

Overview

The E-Billing Coordinator will manage all aspects of invoice submissions via various e-billing platforms and resolve e-billing issues for the law firm's e-billed clients, requiring excellent communication and a high level of customer service.

In Short

• Manage all phases of the e-billing lifecycle.
• Open and configure new matters in Aderant and e-billing vendor portals.
• Submit and maintain timekeeper rates and budget information.
• Prepare and submit invoices electronically through multiple e-billing vendor portals.
• Research and resolve invoice rejections and appeals.
• Serve as a primary point of contact with client accounting and e-billing departments.
• Track billing and payment activity using Excel and reporting tools.
• Monitor incoming prebills and invoices for timely submission.
• Provide comprehensive reporting on e-billing status and trends.
• Troubleshoot technical issues within e-billing platforms.

Requirements

• Minimum of three years of e-billing experience in a mid-to-large law firm.
• High school diploma required; Bachelor’s degree preferred.
• Experience with Bill Blast or E-Billing Hub.
• Working knowledge of Aderant or Elite billing systems.
• Strong critical thinking and analytical skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Understanding of AI tools to improve workflow efficiency.
• Advanced Excel skills, including VLOOKUP/XLOOKUP and pivot tables.
• Ability to troubleshoot coding and technical issues related to LEDES files.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and disability insurance.
• 401(k) with company match.
• Life insurance and other voluntary supplemental insurance coverages.
• Parental leave and adoption assistance.
• Tuition assistance and employer/partner discounts.