Account Manager I - Remote

Overview

As an Account Manager I, you’ll be responsible for building relationships with local and regional partners and growing their business with Favor’s platforms.

In Short

• Develop and maintain strong relationships with existing local and regional partners.
• Troubleshoot and respond to client questions and concerns.
• Identify merchants who may benefit from a higher tier package.
• Utilize data-driven analysis for merchant strategy.
• Develop medium to long-range sales plans.
• Identify and close cross-sell opportunities.
• Partner with Sales, Content, and Engineering teams for client onboarding.
• Draft and negotiate agreements for growth opportunities.
• Guide partnerships through marketplace products and services.
• Consistently achieve monthly, quarterly, and yearly goals.

Requirements

• A relevant degree or comparable formal training.
• 1+ years of experience in customer-facing roles.
• Experience maintaining multiple accounts and client relationships.
• Proficient in G-Suite, Microsoft Office, and Salesforce.

Benefits

• Customer-focused mindset with a consultative approach.
• Excellent attention to detail.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Strong time management and organizational skills.