Member & Customer Engagement Marketing Manager - Remote

Overview

ReviveHealth is a U.S. based, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re a part of a high-performance team that has reinvented the health care experience and is driving the adoption of next generation virtual care. Our mission is to provide individuals with personalized direct access to comprehensive care, including urgent and primary care, pharmacy, mental health and more. Our vision is to deliver a service model that responds to an individual’s circumstances, capabilities, and preferences. Our model emphasizes relationships and meaningful interactions focused on motivation, engagement, empowerment, conviction, and resilience.

In Short

• Lead multi-channel engagement strategy for members and customers.
• Manage end-to-end member communication journey.
• Oversee Instagram strategy and content creation.
• Design and execute email marketing campaigns.
• Develop SMS marketing campaigns.
• Create customer-facing materials and training resources.
• Collaborate with technical teams for platform transitions.
• Monitor and optimize engagement strategies based on data.
• Contribute to shaping member experience in a growing company.
• Join a supportive and mission-driven organization.

Requirements

• 3-5 years of experience in digital marketing or engagement marketing.
• Proven track record managing social media channels, particularly Instagram.
• Experience with email marketing platforms (HubSpot required, Braze experience a plus).
• Strong understanding of mobile engagement strategies and SMS marketing.
• Excellent written and verbal communication skills.
• Data-driven mindset with experience in analytics and reporting.

Benefits

• Impact: Contribute to shaping the member experience and lead management strategy.
• Growth: Opportunities for professional development and career advancement.
• Culture: Join a supportive, collaborative, and mission-driven organization.