Customer Engagement Manager - Remote

Overview

The Customer Engagement Manager is responsible for leading and managing the delivery of IT/software projects, ensuring that they are completed on time, within budget, and to the highest standards of quality.

In Short

• Lead and manage the delivery of IT/software projects from inception to completion.
• Develop and execute project plans, including timelines, budgets, and resource allocation.
• Manage project teams and stakeholders, ensuring alignment on project goals.
• Identify and mitigate project risks and issues.
• Track project progress and report on status to stakeholders.
• Ensure projects are completed on time, within budget, and to high standards.
• Provide technical guidance and support to project teams.
• Represent the IT/software development department to customers and stakeholders.
• Develop and maintain relationships with customers and partners.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 7+ years of experience in IT/software project management.
• Experience delivering both simple and complex projects.
• Experience working at both tactical and strategic levels.
• Technical background in IT/software development.
• Several years of experience in customer-facing roles.
• Strong leadership, communication, and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple projects simultaneously.
• Ability to meet deadlines and deliver results under pressure.

Benefits

• Opportunity to work in a global leader in digital transformation.
• Engagement in diverse projects across various industries.
• Collaboration with leading organizations and governments.
• Professional development and training programs.
• Dynamic and innovative work environment.