Customer Service Coordinator - Remote

Overview

Resource Innovations is seeking a Customer Service Coordinator to join our growing team in Arizona. We are seeking a highly skilled and motivated Coordinator with a strong background in energy programs, contractor coordination, and customer service to support the delivery of impactful, energy initiatives.

In Short

• Maintain electronic and hard copy filing system of applications, rebates and other supporting documents.
• Communicate effectively as part of team approach with other departments in servicing customers.
• Data Entry - enter data into various database applications with strong attention to detail and near-perfect accuracy.
• Provide exceptional customer service and call handling in a customer centric environment.
• Safeguard confidential customer information.
• Willing to support any program within the department as assigned.
• Other duties as assigned.

Requirements

• Strong background in energy programs.
• Experience in contractor coordination.
• Exceptional customer service skills.
• Attention to detail in data entry.
• Ability to communicate effectively with team members.

Benefits

• Opportunity to work in a women-led energy transformation firm.
• Engagement in impactful energy initiatives.
• Supportive team environment.
• Potential for professional growth and development.