Software Engineer, Self Service - Remote

Overview

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.

In Short

• Build modern, single-page applications using technologies like React and NodeJs
• Provide technical mentorship, code reviews, and technical project leadership for your team
• Identify and drive the adoption of new technologies, best practices, and design patterns in your team
• Use metrics and your team's collective experience to drive development decisions
• Share your passion for learning about technical topics with your team and peers
• Participate in regular on-call rotations to support our systems
• Collaborate with your team to manage and prioritize work through a rigorous, yet lightweight, agile process

Requirements

• 3+ years of Software Development experience in a SaaS environment
• Experience working on technical projects and prioritization with a customer-focused mindset
• A deep understanding of the unique requirements and challenges of B2B applications
• Strong grasp of accessibility standards (WCAG, ARIA) and experience in developing inclusive web applications
• Advanced knowledge of Object Oriented Programming, Test Driven Development, Distributed Systems and API design
• A desire to create elegant, scalable, and maintainable tools and solutions
• Experience with some of our primary technologies: React, TypeScript (or similar) and PostgreSQL

Benefits

• Remote working environment that respects time zone differences
• Highly competitive salaries, equity, and for US Employees, a 401(k) plan
• Top of the line healthcare (medical, vision, and dental)
• Health and Wellness Perk
• Equipment Stipend
• Flexible vacation policy
• Amazing team trips & offsites where you can find our CEO baking bread for the team
• Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years