Account Manager SMB (Benelux) - Remote

Overview

The Account Manager for SMB in the Benelux region will manage the entire sales cycle, focusing on customer retention and identifying new expansion opportunities while executing upsell and cross-sell strategies.

In Short

• Manage the entire sales cycle for existing customers.
• Identify new expansion opportunities.
• Execute upsell and cross-sell strategies.
• Build and nurture customer relationships.
• Collaborate with cross-functional teams.
• Understand and design solutions for SMB communication needs.
• Participate in strategic events to deepen relationships.
• Meet and exceed sales quotas.
• Proactive communication with key customer contacts.
• 5+ years of Account Management or SaaS sales experience preferred.

Requirements

• Demonstrated ability in retaining and growing accounts.
• Success in building relationships with key decision makers.
• Strong knowledge of sales processes.
• Excellent verbal and written communication skills.
• Business fluency in English.
• Highly self-motivated and resilient.
• Ability to multitask and manage time effectively.
• Customer-obsessed with a desire to be in a customer-facing role.

Benefits

• Work from anywhere.
• Flexible paid time off.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events.