Account Manager - SMB - Remote

Overview

As a Hotel Engine Account Manager for SMB, you will take ownership of customer inquiries and proactively seek new opportunities, focusing on driving growth, retention, and adoption of the Hotel Engine product.

In Short

• Drive monthly growth by upselling Hotel Engine across our existing customer base
• Generate new business opportunities within account base to meet and exceed target quota
• Present Hotel Engine’s value position in the unmanaged travel space with expertise
• Work collaboratively with cross-functional teams to drive customer outcomes
• Support expansion leads for existing accounts
• Become a subject matter expert in the Hotel Engine platform & industry
• Consistently meet or exceed daily KPI requirements

Requirements

• 1-2 years of experience as an Account Manager, Account Executive, or in B2B sales
• Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands
• Experience with Salesforce, Outreach, Gong or similar sales technologies highly preferred
• Ability to drive a consultative sales approach to improve retention
• Strong organization skills with a track record of retaining and expanding existing customer base
• Experience in utilizing tech stack to identify trends in customer account usage
• Strong business acumen to partner with our customers to drive solutions

Benefits

• Competitive salary with performance-based upside potential
• Flexible work environment
• Opportunity to work with a dynamic team
• Access to a wide range of company products and services