Account Manager - APAC - Remote

Overview

The Account Manager - APAC is responsible for managing the entire sales cycle, ensuring customer retention, and identifying new expansion opportunities within existing accounts. This role requires building and nurturing customer relationships while collaborating with cross-functional teams to enhance customer satisfaction and drive business growth.

In Short

• Manage the entire sales cycle for existing customers.
• Identify and execute upsell and cross-sell strategies.
• Build and maintain strategic partnerships with customers.
• Understand and design solutions for customer communication needs.
• Collaborate with cross-functional teams for customer success.
• Drive revenue growth per account.
• Regularly communicate with key customer contacts.
• Present Remote’s services to existing customers.
• Participate in strategic events to deepen customer relationships.
• Adapt client strategies to achieve business goals.

Requirements

• Experience in retaining and growing accounts.
• Strong relationship-building skills with decision-makers.
• Proactive communication with customers.
• Ability to develop sales tactics and strategies.
• Experience in SaaS sales or account management.
• Excellent verbal and written communication skills.
• Business fluency in English.
• Self-motivated and able to work independently.
• Strong business acumen and integrity.
• Ability to multitask and manage time effectively.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local social events.
• Employee growth and development opportunities.