Payroll Support Specialist - AMER - Remote

Overview

The Payroll Support Specialist will be responsible for managing payroll inquiries and providing excellent customer service in a fully remote work environment.

In Short

• Serve as the primary contact for payroll-related inquiries.
• Provide advanced-level support to clients.
• Collaborate with various internal teams.
• Enhance team knowledge through documentation and training.
• Utilize problem-solving skills to resolve customer issues.
• Work in a fast-paced, innovative company.
• Access to continuous learning and career development.
• Competitive compensation and benefits.
• Flexible working hours.
• Work from anywhere.

Requirements

• Experience in a payroll customer service role.
• Robust understanding of payroll regulatory requirements.
• Excellent problem-solving capabilities.
• Superior written and verbal communication skills.
• Experience with customer support platforms like Zendesk.
• Ability to engage with diverse stakeholders.
• Interest in continuous learning in the payroll field.

Benefits

• Work from anywhere.
• Flexible paid time off.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget and IT equipment.