Account Manager - Remote

Overview

This position offers the opportunity to manage the entire sales cycle, focusing on customer retention and expansion opportunities while executing upsell and cross-sell strategies.

In Short

• Manage the entire sales cycle for existing customers.
• Identify new expansion opportunities.
• Execute upsell and cross-sell strategies.
• Build and nurture customer relationships.
• Collaborate with cross-functional teams.
• Understand and design solutions for customer needs.
• Meet and exceed sales quotas.
• Proactive communication with customers.
• Develop pipeline and forecast outcomes.
• 5+ years of Account Management or SaaS sales experience preferred.

Requirements

• Demonstrated ability in retaining and growing accounts.
• Success in building relationships with key decision makers.
• Proactive communication skills.
• Ability to create and execute sales strategies.
• Strong knowledge of sales processes.
• Excellent verbal and written communication skills.
• Business fluency in English.
• Self-motivated and able to work independently.
• Strong business acumen.
• Customer-focused mindset.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events.