Account Manager - US (Remote)

Overview

The Account Manager at Weights & Biases is responsible for managing the renewal process of existing customer contracts, ensuring customer satisfaction, retention, and revenue growth.

In Short

• Manage renewal process for assigned customer accounts.
• Build and maintain relationships with key stakeholders.
• Forecast renewal revenue and provide performance reports.
• Identify upsell and cross-sell opportunities.
• Collaborate with cross-functional teams for process improvements.

Requirements

• Experience in a similar role at an AI/ML or Data product company.
• 3+ years of sales experience.
• Strong negotiation and closing skills.
• Entrepreneurial mentality and self-starter attitude.

Benefits

• Flexible time off.
• Medical, Dental, and Vision coverage.
• Remote first culture with in-office flexibility.
• Home office budget.
• Competitive salary and equity.
• Parental leave and 401(k) options.