Remote Otter LogoRemoteOtter

Enterprise Account Manager - Remote

Posted 11 weeks ago
Sales / Business
Full Time
Worldwide

Overview

As an Account Manager, you will develop and maintain positive long-term relationships with our merchant partners, proactively identify and manage new opportunities for clients, and communicate solutions effectively.

In Short

  • Develop and maintain positive long-term relationships with merchant partners.
  • Proactively identify and manage new opportunities for clients.
  • Understand complex problems and communicate solutions clearly.
  • Be the key relationship partner with senior stakeholders.
  • Stay informed about all stakeholders within the business.
  • Work proactively with a technical client support team.

Requirements

  • Understanding of Payments or Fraud.
  • Account management experience.
  • Ability to manage multiple projects and relationships simultaneously.
  • Experience in growing client relationships.
  • Experience in identifying, developing, negotiating, and closing deals.
  • Proven ability to influence others and lead client engagements.
  • Strong negotiation skills.
  • Highly skilled communicator.
  • Strong verbal and written presentation skills.

Benefits

  • Equity in the Company.
  • Flexible Working Hours & Remote-First Environment.
  • Comprehensive BUPA Health Insurance.
  • £1,000 Annual Wellness and Learning Budget.
  • Monthly Wellbeing and Learning Day.
  • 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day.
  • Mental Health Support via Spill.
  • Aviva Pension Scheme.
  • Ravelin Gives Back.
  • Fortnightly Randomised Team Lunches.
  • Cycle-to-Work Scheme.
  • BorrowMyDoggy Access.
  • Weekly Board Game Nights & Social Budget.
Ravelin logo

Ravelin

Ravelin is a fraud detection company that leverages advanced machine learning and network analysis technology to enhance the safety of online transactions. With a strong emphasis on empathy, ambition, unity, and integrity, Ravelin fosters a friendly and inclusive work culture that values work/life balance and a flat hierarchy. The company is dedicated to helping clients feel confident in serving their customers while having fun and learning about cutting-edge technology. Ravelin offers a range of benefits, including equity in the company, flexible working hours, comprehensive health insurance, and opportunities for personal and professional development.

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