Customer Support Specialist (Modification Team) - Remote

Overview

Join a fast-growing international travel-tech company as a Customer Support Specialist, where you will help keep clients happy and operations smooth.

In Short

• Be part of an awesome team in a travel-tech company.
• Help clients with their travel-related inquiries.
• Work in a fast-paced environment.
• Contribute to a fantastic company culture.
• Opportunities for personal and professional growth.
• Focus on problem-solving and client satisfaction.
• Engage with a diverse international clientele.
• Support the Modification Team in operations.
• Utilize technology to enhance customer experience.
• Collaborate with team members to improve processes.

Requirements

• Experience in customer support or related field.
• Strong communication skills.
• Ability to solve problems effectively.
• Passion for travel and technology.
• Team player with a positive attitude.
• Fluency in English; additional languages are a plus.
• Familiarity with travel industry is an advantage.
• Proficient in using customer support software.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt.

Benefits

• Competitive salary and benefits package.
• Flexible working hours.
• Remote work options available.
• Opportunities for career advancement.
• Supportive and inclusive work environment.
• Access to travel discounts and perks.
• Regular team-building activities.
• Training and development programs.
• Health and wellness initiatives.
• Work-life balance emphasis.