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Customer Support Specialist (Modification Team) - Remote

Posted 23 weeks ago
Customer Service
Full Time
Worldwide

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Overview

Join a fast-growing international travel-tech company as a Customer Support Specialist to help keep clients happy and operations smooth.

In Short

  • Be part of an awesome team in a travel-tech company.
  • Help clients with their needs and solve problems.
  • Work in a fantastic culture with growth opportunities.
  • Engage with a diverse international clientele.
  • Contribute to smooth operations within the company.
  • Utilize your passion for travel and technology.
  • Collaborate with a supportive team.
  • Enhance customer satisfaction.
  • Work remotely from anywhere.
  • Join a fast-paced and dynamic environment.

Requirements

  • Strong communication skills.
  • Experience in customer support or related fields.
  • Problem-solving abilities.
  • Passion for travel and technology.
  • Ability to work in a team.
  • Flexibility and adaptability.
  • Proficiency in English; additional languages are a plus.
  • Willingness to learn and grow.
  • Strong organizational skills.
  • Customer-oriented mindset.

Benefits

  • Opportunity for professional growth.
  • Work in a supportive and friendly environment.
  • Flexible working hours.
  • Remote work options.
  • Engaging team activities.
  • Competitive salary.
  • Access to travel-related perks.
  • Health and wellness programs.
  • Continuous training and development.
  • Work-life balance initiatives.
RateHawk logo

RateHawk

RateHawk, founded in 2016 and part of the Emerging Travel Group, is a rapidly growing travel-tech company that serves the B2B travel market. With a mission to innovate and simplify travel, RateHawk provides a comprehensive platform for travel agents, tour operators, and corporate clients, offering over 1.8 million accommodation options, as well as services for car rentals, transfers, and more. The company is dedicated to enhancing the travel experience for both individuals and professionals across more than 220 markets worldwide.

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