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Customer Support Specialist (Modification Team) - Remote

Posted 19 weeks ago
Customer Service
Full Time
Turkey

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Overview

Join a fast-growing international travel-tech company as a Customer Support Specialist, where you will help keep clients happy and operations smooth.

In Short

  • Be part of an awesome team in a travel-tech company.
  • Help clients with their travel-related inquiries.
  • Work in a fast-paced environment.
  • Contribute to a fantastic company culture.
  • Opportunities for personal and professional growth.
  • Focus on problem-solving and client satisfaction.
  • Engage with a diverse international clientele.
  • Utilize technology to enhance customer support.
  • Collaborate with team members to improve processes.
  • Work remotely or from the Istanbul office.

Requirements

  • Experience in customer support or related field.
  • Strong communication skills.
  • Ability to solve problems effectively.
  • Passion for travel and technology.
  • Fluency in English; additional languages are a plus.
  • Team player with a positive attitude.
  • Familiarity with travel booking systems is an advantage.
  • Willingness to learn and adapt.
  • Strong organizational skills.
  • Ability to work independently and remotely.

Benefits

  • Competitive salary and benefits package.
  • Flexible working hours.
  • Remote work options available.
  • Opportunities for career advancement.
  • Supportive and inclusive work environment.
  • Access to travel discounts and perks.
  • Regular team-building activities.
  • Training and development programs.
  • Health and wellness initiatives.
  • Work with a passionate and dedicated team.
RateHawk logo

RateHawk

RateHawk, founded in 2016 and part of the Emerging Travel Group, is a rapidly growing travel-tech company that serves the B2B travel market. With a mission to innovate and simplify travel, RateHawk provides a comprehensive platform for travel agents, tour operators, and corporate clients, offering over 1.8 million accommodation options, as well as services for car rentals, transfers, and more. The company is dedicated to enhancing the travel experience for both individuals and professionals across more than 220 markets worldwide.

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