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Customer Support Specialist (Modification Team) - Remote

Posted 19 weeks ago
Customer Service
Full Time
Worldwide

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Overview

Join a fast-growing international travel-tech company as a Customer Support Specialist, where you will help keep clients happy and operations smooth.

In Short

  • Be part of an awesome team in a travel-tech company.
  • Help clients with their travel-related inquiries.
  • Work in a fast-paced environment.
  • Contribute to a fantastic company culture.
  • Opportunities for personal and professional growth.
  • Focus on problem-solving and client satisfaction.
  • Collaborate with a dedicated team.
  • Engage with international clients.
  • Support the Modification Team.
  • Passionate about travel and technology.

Requirements

  • Experience in customer support or related field.
  • Strong communication skills.
  • Ability to solve problems effectively.
  • Familiarity with travel technology is a plus.
  • Team player with a positive attitude.
  • Fluency in English; additional languages are a plus.
  • Willingness to learn and adapt.
  • Strong organizational skills.
  • Ability to work under pressure.
  • Customer-oriented mindset.

Benefits

  • Competitive salary.
  • Flexible working hours.
  • Remote work options.
  • Opportunities for career advancement.
  • Supportive team environment.
  • Access to travel discounts.
  • Health and wellness programs.
  • Training and development opportunities.
  • Fun team-building activities.
  • Work in a dynamic and innovative industry.
RateHawk logo

RateHawk

RateHawk, founded in 2016 and part of the Emerging Travel Group, is a rapidly growing travel-tech company that serves the B2B travel market. With a mission to innovate and simplify travel, RateHawk provides a comprehensive platform for travel agents, tour operators, and corporate clients, offering over 1.8 million accommodation options, as well as services for car rentals, transfers, and more. The company is dedicated to enhancing the travel experience for both individuals and professionals across more than 220 markets worldwide.

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