QA Clinical Manager - Remote

Overview

The QA Clinical Manager oversees quality assurance with a clinical emphasis to ensure client satisfaction and revenue growth in the QA department.

In Short

• Oversee quality assurance with clinical emphasis.
• Responsible for QA training and continuous improvement.
• Create and maintain department scorecards.
• Develop and implement training programs for QA Specialists.
• Conduct audits to improve outcomes and maximize productivity.
• Manage expenses and coordinate staff schedules.
• Provide team with clinically based training.
• Identify issues needing elevated review.
• Participate in company meetings as requested.
• Travel as required.

Requirements

• 5 years of post-license clinical experience required.
• Experience in managing and training employees.
• Strong clinical knowledge and judgment.
• Excellent interpersonal and organizational skills.
• Advanced computer skills including Microsoft Office.
• Masters degree in a mental health field required.
• 2 years of management experience required.
• 3 years of Quality Assurance experience preferred.
• Ability to work effectively in stressful situations.
• Strong analytical skills.

Benefits

• Competitive benefits package including PTO and parental leave.
• Insurance benefits effective on the 1st of the month following hire.
• Flexible schedules and 401k with company match.
• Profit sharing opportunities.
• Commitment to diversity and equal opportunity employment.