Client Care Clinician - Remote

Overview

The Remote Client Care Clinician engages with individuals impacted by crises, providing immediate behavioral health support and coaching while adhering to departmental standards and policies.

In Short

• Conduct clinical intakes via telephone to assess behavioral health needs.
• Provide direct behavioral health support via telephone.
• Manage emergent clinical situations including crisis intervention.
• Consult with other clinicians regarding care.
• Maintain collaborative relationships with coworkers and clients.
• Provide guidance on best practices for workplace resilience.
• Complete reports within designated time frames.
• Participate in training and presentations on behavioral health topics.
• Adapt to changing work schedules based on company needs.
• Ensure compliance with clinical billable standards.

Requirements

• Master’s degree in mental health or related field required.
• Professional licensure required (LMSW, LCSW, etc.).
• 2 years of clinical experience required; 3+ years preferred.
• Excellent verbal and written communication skills.
• Ability to handle high-stress situations effectively.
• Strong problem-solving and critical thinking abilities.
• Proficient in Microsoft Office Suite.
• Flexibility and adaptability in high-pressure situations.
• Excellent organizational skills and attention to detail.
• Initiative for ongoing learning and professional development.

Benefits

• Competitive benefits package including PTO and parental leave.
• Insurance benefits effective on the 1st of the month following hire.
• 401k program with company match.
• Profit sharing opportunities.
• Flexible schedules to accommodate personal needs.
• Recognition as a Best and Brightest Company to Work for.