Services Operations Data Strategy Lead - Remote

Overview

As a Services Operations Data Strategy Lead at Qualtrics, you will tackle complex challenges and empower teams through data-driven insights, enhancing operational efficiency within our Services sector while mentoring a talented team.

In Short

• Lead and mentor junior team members.
• Foster strong relationships with key stakeholders.
• Collaborate with finance, operations, services, and engineering teams.
• Expertise in data visualization tools, SQL, R or Python, and advanced Excel functions.
• Strong analytical capabilities to propose data-driven solutions.
• Experience in managing large, complex projects.

Requirements

• 2+ years of experience leading teams of analysts.
• 4+ years in sales or services operations.
• Bachelor’s degree in Mathematics, Statistics, Data Science, or related field; MBA preferred.
• Proficiency in data visualization tools and principles.
• Strong analytical skills and customer-focused mindset.
• Experience presenting insights to Director-level stakeholders.

Benefits

• Catered lunch and snack bars in the office.
• Relocation bonus for out-of-state applicants.
• 30 paid days off annually.
• $1500 annually for personal experiences after one year.
• Quarterly wellness reimbursement program.