Research Manager - Japan - Remote

Overview

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Proven ability to successfully lead research programs (brand research, UX also desirable) for customers with global market reach
• Ability to lead the design and execution of large scale research programs using Qualtrics software, flawlessly
• Track record of delivering exceptional client experiences
• Strong understanding of business commercials
• Skill in P&L management, including identifying unique efficiency and optimization opportunities
• Continuous improvement and growth mindset
• Passion for mentoring and supporting junior team members
• Ability to excite and encourage a team through transformation
• This role will partner with our APAC Region and work the hours of approx 5pm-1am to allow for timezone coverage in that region
• Successfully navigate the timezone and cultural needs of the APAC region

Requirements

• A minimum of 5 to 7 years in a market research role
• Expertise with a wide array of research methodologies, especially brand research. UX research experience is also beneficial
• Bachelor's or advanced degree in business, mathematics, or the sciences.
• Comfortable in a fast-pace, unstructured, and highly competitive environment
• Ability to communicate clearly and effectively through both written and spoken forms
• Bilingual: English written and verbal proficiency

Benefits

• A comprehensive total rewards package consisting of base, incentives and generous benefits. We believe in sharing Qualtrics success which is part of the compensation for all employees.
• Private health insurance - top of the range coverage for medical and extras benefits.
• Annual Experience Bonus - we want to facilitate some great experiences for our employees. Put this bonus towards an experience you’ve always wanted to have!
• Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
• Free lunch in our Japan office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.