Global Account Director - Install Base - Remote

Overview

The Install Base Global Account Director is responsible for managing, retaining, and expanding relationships with QAD Redzone’s existing customer accounts, ensuring customer satisfaction and driving adoption of Redzone modules.

In Short

• Manage relationships with existing customer accounts.
• Ensure customer satisfaction and drive adoption of Redzone modules.
• Uncover new revenue opportunities through expansions, upsells, and renewals.
• Act as a trusted advisor to customers.
• Collaborate with cross-functional teams to maximize customer value.
• Travel up to 60% of the time as required.
• Achieve or exceed expansion and upsell targets.
• Build trusted advisor relationships with key stakeholders.
• Prepare presentations and communicate effectively.
• Work in a fast-paced, competitive environment.

Requirements

• Degree in Engineering, Sales, Operations or Business Management preferred.
• 3-5 years’ experience in outside sales, preferably in the CPG sector.
• Possess SME knowledge of QAD Redzone’s products/services.
• Strong negotiation and marketing skills.
• Ability to engage with C-level executives.
• Advanced knowledge of MS Office and Salesforce.
• Excellent written and verbal communication skills.
• Able to manage multiple deadlines and tasks.
• Self-motivated and goal-oriented.
• Strong interpersonal and organizational skills.

Benefits

• Base pay range: $120,000-$150,000 USD Annual.
• Eligible for commission.
• Comprehensive medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid-time off and parental leave.
• Well-being programs.
• Supportive work culture focused on employee growth.
• Opportunity to work with a fast-growing company.
• Recognition for hard work and achievements.
• Engaging work environment with dynamic individuals.