Senior Analyst, Sales Operations - Remote

Overview

The Senior Analyst, Sales Operations at Promethean plays a crucial role in enhancing the efficiency of the sales team through analytics and CRM management, helping to maximize sales and productivity.

In Short

• Support Field Sales & Channel business through CRM administration.
• Provide user support for Salesforce and Power BI platforms.
• Assist in data import/export, customization, and reporting.
• Collaborate with cross-functional teams including Sales, IT, and FP&A.
• Drive user story analysis and ensure implementation aligns with user requirements.
• Maintain and optimize CRM configurations and reporting tools.
• Support sales management with forecasting and territory planning.
• Conduct training for new sales personnel on CRM tools and processes.
• Identify areas for process improvement and innovation.
• Lead projects to measure the impact of implemented solutions.

Requirements

• Salesforce Admin and Power BI certifications preferred.
• 3+ years of experience in Sales Operations or similar roles.
• Strong quantitative and analytical skills.
• Proficiency in Excel and BI/Analytics tools.
• Experience with Salesforce workflows and process builders.
• Excellent communication and relationship-building skills.
• Ability to present data clearly and engagingly.
• Team player with strong attention to detail.
• Experience in Agile environments is a plus.
• Knowledge of SQL/SOQL/SOSL queries is a plus.

Benefits

• Opportunity to impact education and workplace globally.
• Inclusive and innovative company culture.
• Engagement in corporate social responsibility initiatives.
• Collaboration with diverse teams and stakeholders.
• Professional development opportunities.