Account Manager - B2B Renewals - Remote

Overview

The Account Manager - B2B Renewals will focus on managing and growing relationships with mid-tier accounts, securing renewals, and driving upsell and cross-sell opportunities.

In Short

• Own the renewal process for mid-tier accounts.
• Identify upsell and cross-sell opportunities.
• Lead regular business reviews with clients.
• Maintain an accurate pipeline of renewals.
• Develop trusted relationships with key stakeholders.
• Collaborate with Customer Success and Sales teams.
• Become a subject-matter expert on products.

Requirements

• Experience in B2B account management or sales.
• Proven track record of hitting revenue targets.
• Comfortable with pipeline management and forecasting.
• Strong communication skills.
• Team player with a collaborative mindset.
• Adaptable to a fast-paced environment.
• Creative problem-solver.
• Tech-savvy and quick learner.

Benefits

• 34 days of paid holiday including UK Bank holidays.
• Private Medical & Dental coverage.
• Life Insurance (4 x salary).
• Flexible working hours.
• Extensive tech gear kit.
• On-demand therapy and coaching.
• Subsidised gym membership.
• Learning & Development budget.
• Paid volunteer days.
• Flexible benefits platform.