Account Manager - Remote

Overview

The Account Manager serves as a crucial link between Field Sales and the Home Office, supporting Field Managers and managing a significant account volume.

In Short

• Own a high-impact portfolio and serve as the right hand to Field Managers.
• Execute new client onboarding and provide quality assurance.
• Assist in the implementation of quarterly regional business reviews.
• Maintain clean and accurate CRM/Salesforce records.
• Collaborate widely with various departments.
• Manage a semi-regular schedule of domestic travel.
• Build trust and maintain strong relationships with clients.
• Navigate ambiguity and provide insights to enhance client satisfaction.
• Thrive in a non-competitive, collaborative team environment.
• Engage in continuous learning and improvement of processes.

Requirements

• Undergraduate degree preferred (BA/BS in Business Management).
• 3+ years relevant work experience preferred.
• Interest in managing a semi-regular schedule of domestic travel.
• Proficient technology skills (Salesforce, Google Drive, Office Suite).
• Excellent communication and multi-tasking skills.
• Able to connect with a wide variety of people.
• Strong problem-solving skills.
• Ability to work independently and collaboratively.

Benefits

• Competitive exempt salary based on experience.
• Hybrid flexibility: work remotely or from the office.
• 18 days PTO and minimum 6-weeks paid parental leave.
• Health, Dental, and Vision benefits.
• 401k with company match.
• $25,000 AD&D Policy and $25,000 Life Insurance Policy.
• 10 paid holidays annually.
• Opportunities for professional growth and development.